Shipping & Return Policy
Thank you for visiting and shopping at Laughing Leaf.
Our shipping policy :
- All orders are processed within 1-2 business days. Orders are not shipped on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates:
- Shipping charges for your order will be calculated and displayed at checkout.
- Delivery delays can occasionally occur. USPS does not ship on Saturdays or Sundays, so delivery time does not include these days.
- Laughing Leaf, LLC ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment Confirmation & Order Tracking:
- You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24-48 hours.
Customs, Duties and Taxes:
- We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Lost & Damaged Shipments:
- We are not liable for any products damaged or lost during shipping.
- Please confirm the shipping address is accurate and complete before submitting your order. Wrong or partial addresses could result in delays or lost shipments.
- If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Refund Policy
- If your products is damaged and unopened, we will happily accept a refund from you.
- To begin the refund process, please email us at [email protected]